Regulation
European Accessibility Act: a guide for banks and insurers
Consumer banking has been in scope since June 2025. Insurers are caught too, once they sell online.
Read insightInsights for assistance product owners
Regulation, product design and market entry, written for the people who build assistance into banking and insurance products. Reviewed by Mag. Csaba Pusztay, Managing Director of Assistance Partner GmbH.
Product
Assistance services explained for banks and insurers
The six assistance pillars, how white-label delivery works and what to measure once it is live.
Read insightMarket entry
Launching an assistance product in a new market
Twelve questions to answer before go-live, from partner coverage and language to SLAs and reporting.
Read insight